Consumer's Service

Technical assistance

VietPhatGroup will provide free technical support services during the warranty term to guarantee that the supplied items and installed systems function properly.Setup, user manuals, and maintenance are among the technical support services we offer.

Support for equipment installation and operation is provided via communication channels between customers and technical support professionals at VietPhatGroup. Customers who use the service can contact the company's technical personnel by phone, email, or the Teamviewer (remote support) service system. We will deploy dedicated employees to the location to assist consumers, especially in special cases.
On-demand technical support: This service enables clients to obtain direct assistance from the company's technicians or experts throughout the setup, operating, and maintenance of goods and systems. On request, the comprehensive content of technical support services is offered based on the customer's demands.